Privacy policy
Privacy Policy for Onyx Growth Limited
Effective Date: 11 December 2024
Onyx Growth Limited (“we”, “our”, “us”) respects your privacy and protects your personal data. This notice explains what data we collect on support@mvlchocolate.com, why we collect it, how we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.
1. What We Collect
We may collect the following types of data:
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Personal data – such as your name, postal address, phone number, email, and payment information.
Collected when you create an account, place an order, or contact us. -
Usage data – such as your IP address, browser type, device information, and pages you visit.
Collected automatically through your browser and tracking tools. -
Cookies – small data files used to remember preferences and enhance your browsing experience.
You can control these via your browser settings.
2. How We Use Your Data
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Order processing – to confirm, ship, and update you on your purchase.
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Customer support – to respond to questions or complaints.
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Marketing – to send offers or newsletters (only if you opt in).
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Analytics – to improve our website, products, and services.
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Legal compliance – to meet legal or regulatory obligations.
3. When We Share Your Data
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With service providers such as payment processors, shipping companies, and technical support partners.
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With legal authorities if required by law or court order.
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As part of a business transfer, if Onyx Growth Limited is sold or merged.
We do not sell or rent your personal data to anyone.
4. How Long We Keep It
We keep your information only as long as necessary for the reasons above or as required by law. Afterwards, we delete it or anonymize it securely.
5. Your Rights
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Access or correction – request to view or update your information.
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Erasure – request deletion when legally applicable.
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Portability – request your data in a readable digital format.
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Objection – opt out of marketing or certain types of processing.
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Withdraw consent – unsubscribe from promotional emails anytime.
To make a request, contact us at support@mvlchocolate.com.
6. Security
We use reasonable technical and organizational safeguards to protect your data. While no system is completely secure, we strive to keep your information safe.
7. International Transfers
If data is transferred outside the UK, we ensure it is protected through safeguards like Standard Contractual Clauses.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted here with an updated "Effective Date."
9. Contact Us
For any privacy-related questions or to exercise your rights:
Email: support@mvlchocolate.com.
By using mvlchocolate.com, you confirm you have read and agreed to this Privacy Policy. If you do not agree, please refrain from using our website or services